Definitions
In these Terms and Conditions:
• ‘goods’ means any product listed for sale on this website
• ‘we’ or ‘us’ means Bouvard Bush
2. General
2.1 These Terms and Conditions apply to any purchase of goods from Bouvard Bush.
2.2 These Terms and Conditions may be amended periodically and you will be deemed to have accepted any amendments if you use the website after those amendments have been posted.
3. Contract and price
3.1 All prices are in Australian Dollars and exclusive of GST as we are not required to register for GST.
3.2 Description of goods and prices may be subject to change or correction at any time without notice. Although we seek to ensure information is correct, we make no representation or warranty as to information being accurate or complete. If we discover an error, we will try to notify you as soon as possible and allow you to cancel your order and obtain a refund if desired.
3.3 By submitting an order you warrant that:
• you are authorised and able to make payment via the method you have chosen, the information you have provided is correct
3.4 A contract for purchase is only formed once we have accepted an order by issuing an acceptance email with order number.
4. Delivery
4.1 Delivery is via Australia Post and will usually take place 7 to 10 working days after acceptance of an order, International Orders can take up to 30 days especially at busy periods e.g Christmas. However sometimes goods or services can be temporarily or permanently unavailable. Bouvard Bush is not liable for any loss arising from delays in delivery or failure to deliver (although you may request a refund if you do not receive goods properly ordered: see section 6 below).
4.2 For some products we are unable to ship outside Australia or we may request additional delivery fees.
4.3 Local pickup is another option if and where appropriate.
5. Refund/cancellation policy
5.1 Should you receive incorrect, damaged or faulty goods, please contact Bouvard Bush within 7 days of receipt and we will arrange, as appropriate and depending on availability, a goods exchange, credit or refund. We will be pleased to consider exchange, credit or refund for other reasons, but the decision whether to grant this will be at our discretion. Any refund will be made using your original payment method or another method at our discretion.
5.2 To claim a refund, exchange, credit, or for further information please use the contact form on this website.
6. Warranties and liabilities
6.1 Bouvard Bush excludes any condition or warranty, unless it is expressly set out in these Terms and Conditions or is by law incapable of exclusion, restriction or modification.
6.2 Bouvard Bush will under no circumstances be liable for any indirect, incidental or consequential loss or damage arising in relation to any transaction entered into, or any goods or services purchased, through this website.
7. Security Policy
7.1 When purchasing from Bouvard Bush your financial details are processed by PayPal or by direct deposit into our banking account. No credit card details are stored on our servers. If you have any questions regarding our security policy, please contact us by using the contact form on this website.
8. Privacy
8.1 Bouvard Bush respects your privacy and the confidentiality and security of personal information provided by you to us. How we handle your personal information is explained in our Privacy Policy: Privacy Policy.